FAQs

The Local Business Network is a new community of like-minded local business owners/managers who are passionate about supporting local businesses and fostering meaningful connections.

At The Local Business Network, we believe in the power of collaboration and collective growth. Our platform serves as a hub for local businesses to connect, share ideas, create valuable partnerships and promote products and services into their local community. We are here to help you unleash your full potential and reach new heights in your business endeavours.

The Local Business Network is designed to help boost local business trade buy providing access to valuable services, tailored specifically to their needs, at the most competitive price

We identify and list 1000s of businesses automatically using publicly available local business data. Simply claim your listing and verify your details in order to access the network. Alternatively if your business is not currently listed you can register your business to be added to the network and complete the verification as prompted.

To see if you are eligible to partner with The Local Business Network or for more information simply submit the Local Business Network Partner form.

Some of our partners offer a Free Local Business Shop or Service Pack in return for activating an offer or trial they have available. So be sure to check out any partner offers available to see if you can get yourself a Free pack.

Alternatively Shop and Service Packs can be purchased via our shop at any time.

The Local Business Network is dedicated to supporting the growth and development of small, medium and large local enterprises. Occasionally we deploy our field teams within an area to assist business owners and advise on the support and service available to them.

Partner Services vary depending on the relevance they have to your business location and industry. Any costs they carry will also vary depending on the offers made available.

You are under no obligation to activate any free or paid partner services and the terms of any partner offer / trials available are clearly stated prior to activation.

Partner services are offered at an exclusive rate to network members and most offer product(s)/service(s) on a 30 day rolling period or ad-hoc fee.

Should you have any queries regarding a partner offer or trial feel to reach out to us at [email protected] or directly to the partner offering the trial.

No payment details are required to be a member of the network. Payment details are only required, should a member wish to purchase any additional services or products available.

In order to edit a Local Business Network listing first you must claim and verify your account. Once logged in you will then have access to edit your listing as required.

You can only have 1 page per business/location however if you have multiple businesses then of course you can have a page for every business/location that you have.

*Please note you may be contacted from time-to-time, in order to ensure you can evidence ownership of the business you have registered with The Local Business Network. 

We do not support or encourage business owners to create false/spoof pages, in order to mis-represent their business.

The Local Business Network reserves the right to remove any business/business owner(s) attempting to mislead consumers.

You can start/stop any paid Local Business Network services at anytime from within your account and if your business is no longer operational you can mark your business as temporarily/permanently closed at any time.

*Please note that should your business be marked as temporarily/permanently closed your listing will still be visible to people searching for services in your area however your page will display that your business is temporarily/permanently closed.

Near Field Communication (NFC) technology allows users to make secure transactions, exchange digital content, and connect electronic devices with a touch

NFC transmissions are short range (from a touch to a few centimetres) and require the devices to be in close proximity

NFC is the technology in contactless cards, and the most common use of NFC technology in your smartphone

NFC can also be used to quickly connect with wireless devices and transfer data with Android Beam

QR codes have become commonplace in consumer advertising

Typically, a smartphone camera is used as a QR code scanner, displaying the code and converting it to some useful form (such as a standard URL for a website, thereby obviating the need for a user to type it into a web browser)

QR code has become a focus of advertising strategy, since it provides a way to access a brand’s website quicker than by manually entering a URL

Our subscriptions are non-refundable. Once a subscription is purchased, we are unable to provide a refund. However you can stop your subscription at anytime to prevent any additional subscription charges occurring. Canceled subscriptions will automatically end at the end of the current billing period.

We encourage our users to carefully review the details or any paid services before subscribing to ensure it meets their requirements.

Absolutely! While our subscriptions are non-refundable, you have the flexibility to cancel your subscription at any time. We believe in providing our users with the freedom to make changes to their subscriptions as needed. Simply follow the cancellation instructions provided on our platform, and your subscription will be terminated accordingly.

We hope this clarifies any concerns you may have had about our subscription policy. If you have any further questions, please feel free to reach out to our support team, who will be more than happy to assist you.

We offer refunds only for faulty QR / NFC Products. Since our products are tailored specifically to your business, we are unable to provide refunds for products that have been customized correctly and function as intended.

Please note that we may request evidence that a product is faulty before issuing a replacement or refund.

A faulty QR / NFC product refers to an item that does not meet the specifications provided during the customization process or arrives damaged. In such cases, we are more than happy to rectify the issue or offer a refund.

We understand that sometimes changes are necessary, and we strive to accommodate our customers’ requests. However, please note that depending on the stage of production, and the product in question we may not be able to make changes. We recommend reaching out to our support team as soon as possible to discuss any required modifications.

If you believe you have received a faulty product, please contact our support team within 14days of receiving the item. We may require additional details or photographs to assess the issue. Once the fault is confirmed, we will facilitate the refund or replacement process.

We hope this clarifies any concerns you may have had about our refund policy for customized products. If you have any further questions, please feel free to reach out to our support team, who will be more than happy to assist you.